Shipping Policy

Thank you for shopping with Helios. This Shipping & Delivery Policy explains how orders are processed and delivered.

Orders are usually processed within 1–3 business days after successful payment confirmation.

Orders are not processed on Sundays or public holidays.

During high-demand periods, processing times may be slightly longer.

Estimated delivery times:

Metro Cities: 3–7 business days

Other Locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping charges, if applicable, will be displayed during checkout before completing your purchase.

Once your order has been shipped, tracking details will be shared via email, SMS, or WhatsApp (where applicable).

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control. We appreciate your patience and understanding.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

If your order arrives damaged or is lost during transit, please contact us as soon as possible with your order details so we can assist you.

For any shipping-related questions, please contact:

Helios

Email: info.helios@gmail.com

(Replace the email address with your actual support email before publishing.)